Meet the Staff

Scott's Bicycle Centre - Doug CoulterDOUG COULTER - Rider in Chief (owner)

Doug bought Scott's Bicycle Centre in 2001, prior to the death of his father, Scott, the shop's namesake. Doug is often in the shop "shootin' the bull" with  customers, and helping out with other various duties and services within the shop. The ultimate utility player, Doug can fill in where necessary, but also takes the "mentor" position, watching his family & staff grow as bicycle industry professionals.

DAVID COULTER - Fit Specialist

David is the Fit Specialist at Scott's Bikes; enabling cyclists to be comfortable and faster on their bikes!  He is shop dog Gretchen's favorite human and is to blame for winter weight gain of all shop employees (He's a BIG fan of anything chocolate and most Little Debbies!) If you have bike fit questions, or any questions about road bikes, this is who you want to talk to!

Scott's Bicycle Centre - Michele DicksMICHELE DICKS - Controller

Michele is Scott's "Controller," handling all aspects of bookkeeping and finances. Michele is also the "real" Director of the Black Bear Rampage and assists David with marketing and other events.

Scott's Bicycle Centre - Josh CallahanJOSH CALLAHAN - Shop Manager

As Scott's Bikes' manager, Josh keeps the team on task, focusing on customer service & product education. He is responsible for product selection, employee management, and assisting customers through the sales process. Josh also assists with complicated bike builds and repairs. Josh has worked for Scott's since 2001. Just as an aside; Josh raced mountain bikes in college. and won a lot!

Kyle Goodloe

Kyle is the secret weapon in our Repair Department!  Coming to us from the Colorado Cycling scene, he has adapted well to Tennessee living and is even picking up the language quickly!  His eagle-eye and attention to detail make him the perfect guy to make your bike hum!

SCOTT COULTER - Founder, deceased

Scott Coulter came to America back in 1963. He loved America, bicycles, Jesus Christ, good food and good friends.

Hank SmithJohn Coulter - Mechanic

John comes from a long line of Irish bicycle mechanics.  He likes riding mountain bikes, dancing with Co-eds and working out.

IAN NEAL - Build & Detail Assistant

Ian works in the repair department; building, washing and detailing bikes. He is easily one of the nicest & most helpful staff members you will meet at Scott's Bikes, and if your bike is in need of some TLC, then Ian is who you want on the job!

Ian Bob Neal - Mechanic


Joshua (2.0) Baute - Mechanic / technician

A graduate of the United Bicycle Institute and a certified Ironman Mechanic, Joshua has worked in bike shops out west but wanted to come back east put all of his education and experience to work in Chattanooga's favorite bike shop!  Joshua 2.0 also has a broad range of formal training with Trek and Bontrager product, specializing in triathlon bikes and equipment.

HENRY TRENT - Mechanic

Henry is actually a popular teacher in Athens, TN, but joins us on his summer break to fill-in as a mechanic and all-around helper at the shop. Henry leads out many beginner rides, having a great reputation for patience and instructing skills. He's a Yeti Bicycles fanatic and is often seen riding single speed mountain bikes. Henry is a fabulous personality to have around, and will quickly become your best friend and most loyal riding partner!

GRETCHEN - Official Greeter

She doesn't know that she is spoiled; she thinks that this is the way life is supposed to be! Gretchen was born on Christmas morning in 2006 just west of Knoxville and has since become indispensable at the shop. If she sits on your foot, she likes you.  If you don't give her part of the Little Debbie you are eating, she will get insistant!